Depending on the products and quantity you are ordering, you may be able to choose between a tracked courier service (recommended) or via Royal Mail (first class signed for). Orders completed by 1:30pm (Monday to Friday, excluding public/bank holidays) will normally be despatched the same afternoon. If you select the courier option, delivery across much of mainland UK is next working day* (depending on your location). Royal Mail may take 1-3 days, depending on your location in the UK.
We use DHL as our main courier (if you choose this option) but we will occasionally use other couriers on a comparable service as necessary. Courier rates for customers in more remote areas, Northern Ireland, offshore, the Scottish Highlands and Islands and the Channel Islands are generally higher, which should be reflected in the delivery charge shown at checkout (these rates are set by DHL).
* - Please note: next working day delivery is an estimate and is not
guaranteed; courier deliveries can sometimes take longer due to issues that are outwith our control so please
allow for this possibility when ordering. You will be sent tracking information by email once your order has despatched. "Working days" are weekdays (Monday to Friday).